Because Windows 7 and Windows 2008 R2 are not certified clients for System Center Virtual Machine Manager 2008 Self-Service Portal, when you try to remotely connect to a VM using SSP you are rejected with an message like “Virtual Machine Manager failed to connect to the virtual machine because the guest operating system’s computer name —- could not be resolved by the Domain Name System.”
Starting from VMM 2008 R2, Windows 7 and Windows 2008 are certified clients for Self-Service Portal and this issue is solved.
The workaround to solve the issue in VMM 2008 is to copy SytemCenter.VirtualMachineManager.VMMCtlAx.VMConnect Active X control (vmmctlax_amd64.cab and vmmctlax_i386.cab) located in folder “%programfiles%\Microsoft System Center Virtual Machine Manager 2008\wwwroot\activex” from VMM 2008 server to VMM 2008 R2 server.
Also, in the SSP client, Windows 7 or Windows 2008, you have to uninstall Virtual Machine Manager Self-Service Client from Programs and Features to force its reinstallation with the new version once you access SSP again for the first time.
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